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IBM's New ECM Software Includes BPM, DR and Analytics

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IBM's new enterprise content management (ECM) software provides business process management (BPM), analytics, disaster-recovery (DR) tools in "starter packs" to make selection, installation, and setup easier.

IBM Unveils Enterprise Content Management Software To Help Clients Increase Efficiency

September 1, 2009

IBM recently announced new enterprise content management (ECM) software designed to enable clients to manage their increasing volumes of information and reduce their business processing time, helping reduce cost and increase efficiency.

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The new software includes a comprehensive business process management offering with analytic capabilities, new features in IBM's content management product line and full-featured ECM starter packs that are specifically designed for clients looking for smaller deployments, to cost-effectively meet their enterprise content management needs.

With the new offerings, clients can become more efficient in the way they manage their business processes and have quick and easy access to information when they need it. For example, insurance companies deal with growing volumes of information such as claims forms and insurance policies, which need to be processed in a timely and effective manner. If clients are hit by a natural disaster such as a hurricane, it is imperative that their insurance companies respond quickly. By automating the manually intensive business processes that are also prone to errors, such as underwriting, claims processing and policy issuance, insurance companies can now realize decreased processing times. This can help them improve efficiency and client satisfaction by meeting client needs promptly.

Similarly, it is crucial that ...continue reading.

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